Kacey Chen
Currently studying MFA UX Design at Savannah College of Art and Design (SCAD), creating digital experiences that put people first.
Education
M.F.A. in User Experience Design, Savannah College of Art and Design (SCAD), Savannah, GA — 2025–Present
B.S. in Health Sciences, University of South Florida, Tampa, FL — 2019–2023
Relevant Coursework: Design Thinking, Visual Communication Design, Modeling Physical to Prototype, Front-End Design for User Experience, Programming for Designers, Service Design: A Systemic Perspective, Typographic Communications
Experience
Mentorship Coordinator, SCAD FLUX, Savannah, GA, April 2026 — Present
Spearheaded a workshop initiative after identifying underutilization of mentor sessions through gap analysis; presented to FLUX leadership board, driving 2x member engagement.
Coordinated mentor-mentee pairings across goals, experience levels, and interests, supporting a user-centered approach to professional community building.
Human Resources Intern, Antelope Enterprise Holdings, New York, NY, June 2024 — October 2024
Led full-cycle recruitment operations, overseeing a team while personally screening 2,000+ resumes and conducting 250+ interviews.
Analyzed recruitment data to identify workflow inefficiencies and improve the end-to-end candidate experience.
Medical Assistant, Apollo Pain Management, Sun City Center, FL, January 2023 — March 2024
Delivered empathetic, patient-centered care across check-in, procedures, and follow-up, ensuring a consistent and supportive experience at every touchpoint.
Translated complex medical information into clear, accessible patient communications, improving comprehension and treatment engagement.
Skills
UX Research & Strategy
Service Design & Customer Journey Mapping
Information Architecture & Interaction Design
Wireframing & High-Fidelity Prototyping
Design Systems & UI Design
Visual Design & Brand Experience
Workshop Facilitation & Stakeholder Collaboration
User Testing & Insight Synthesis
AI-Assisted Design Workflows
Creative Storytelling
Figma, Framer, Adobe Creative Suite, Processing
Project Leadership & Cross-Functional Collaboration